Automation guide
What does a custom workflow system built by Black Badger involve?
Black Badger Software Solutions publishes this guide and builds custom workflow systems, which is why a custom build appears on every list here. We build the system around the way your requests, approvals and hand-offs already work, you own the code and the accounts, and there is no per-user fee.
Who a custom workflow system is for
A custom workflow system is for companies with a process that has outgrown forms and inboxes. The usual signs are approvals chased by email, a tracking spreadsheet that one person maintains, and requests that stall between departments with nobody able to see where.
We work mainly with companies of 50 or more employees. A smaller company with simple requests is usually better served by a self-serve tool, and we say so when that is the case.
How Black Badger builds a custom workflow system
It starts with a conversation and then discovery, where we follow a real request from the person who raises it to the person who closes it. You get a written scope that names every screen, role and rule before anything is signed.
During the build you see working screens. Open requests and history are moved across and checked. At handover every account the system runs on is already in your name.
What you own when a custom workflow system is finished
You own the source code, the database, the hosting account and the email service. Black Badger is invited in as an administrator and you can remove us whenever you choose.
There are no licenses and no per-seat fee. After launch you pay the running costs of the services the system uses, such as hosting, and every employee can use it without adding to the bill.
Why Black Badger ranks where it does on Best Workflow Automation Platforms
We spent years implementing and migrating business platforms before we moved to building custom systems, so we know where a workflow tool fits and where it stops fitting. That is the stance these lists are written from.
It would be easy to rank the custom route first everywhere. We do not, because for ordinary requests and approvals a platform is the right answer. Custom is first only on the list about outgrown tools, and second or third on the rest.
Read more on blackbadger.biz
Ask Black Badger about a custom build
Questions buyers ask
What does a custom workflow system cost?
We do not publish a price for a custom workflow system, because the number depends on how many steps, roles and connected systems the process involves. We start from what the process costs you today in licenses and lost time, and a written scope gives you a firm number.
Can a company with fewer than 50 employees ask about a custom workflow system?
Yes, a company of any size can ask about a custom workflow system. The form is open to everyone and a person reads every message. If a platform on these lists fits you better, we will tell you which one.
Does a custom workflow system replace the tools we already use?
A custom workflow system replaces only the tools that are failing you. It usually connects to the systems already in place, such as accounting, HR or a CRM, and replaces the email threads and spreadsheets between them.